Looking to transform your bathroom, kitchen or outdoor patio? At N&C Tiles and Bathrooms, we offer hundreds of beautiful wall tiles, floor tiles and outdoor tiles. With such a variety of choice, we know the importance of choosing the right tile design for your new space.

 

As such, we offer free cut tile samples so that you can match the colour to your walls, furniture, or simply check the colour out in situ. Our tile samples allow you to feel and experience all the beautiful aspects of our wall and floor tiles for your bathroom, kitchen, living and outdoor spaces that can’t be captured in a photo, like the texture of a tile and how the tile surfaces react to different lighting and subtle shades, shimmers, colours. You can order up to 3 free tile samples per customer to see what style works best for your design needs, as we have a tile for all styles and designs, to suit your home improvement project.

 

 

FAQ's 

 

How do I order a free tile sample?

 

How many tile samples can I order? 

 

 

We always recommend viewing the physical tile, if you can't visit us in-store, order your free sample online to kickstart your new project. 

 

 

 

How many tile samples can I order? 

We offer a maximum of three, free cut size samples per customer. Each free tile must be different in specification. You can however order as many full tile samples as required. These are charged at single tile rates. 

 

 

What is a cut size?

For smaller tiles we offer a “full size” tile sample. However, larger format tiles (ones with an edge longer than 600mm) will be supplied as a cut piece, as big as we can fit in the parcel. 

 

 

Why is the tile sample not a full size?

We do offer full size tiles but these would need to be ordered as a single tile. It is uneconomical to send a full-size tile sample as it not only increases our carbon footprint, but we also know that once an option is chosen, the large tiles samples are inconvenient to store and discard.

 

 

Why do I need a tile sample?

Tile samples allow you to view the quality, colour, design, texture, definition and finish of your chosen tile option so that you can be confident in the purchases you make and aid in the creation of beautiful living spaces in your home.

 

 

How much do I pay for the delivery of my samples?

As long as your trolley only contains sample tiles, then postage is FREE. We will despatch samples as quickly as possible and aim to have all samples delivered within 5 working days.

 

 

My tile sample arrived damaged. What do I do now?  

We strive to find ways to repurpose and reuse in all areas of the business, so instead of sending tiles with a small defect to landfill sites (such as a tile with a chipped or broken corner), we turn these into tiles for samples. 

So, if you do receive a tile with such a defect, you will still be able to appreciate the colour and surface finish of the tile clearly and it is of course not a reflection of the tiles we send to fulfil orders. We appreciate your support in helping us with our endeavour to reduce waste.

 

 

How do I effectively use a tile sample?

Order a tile sample from us and we’ll send one (or up to 3) out in the post. When you receive your sample, don’t forget to view it in the intended space and position it to face the way it is intended, i.e. a new kitchen wall tile should be viewed on its side next to your old kitchen wall tiles. Why? Because the reflections, shadows and lighting all contribute to what the overall tile will look like when installed. Warm lighting will add warmth to the perception of colour, whilst a gloss tile facing a large window will offer bright, opulent reflections.

 

 

What to do once I am happy with the sample?

If you are happy with the tile, simply head over to your local N&C Tiles and Bathrooms showroom or visit us online to place your order.

 

 

Do I need to return my cut size tile sample?

You do not need to return your cut size tile sample, we think it’s more economical to reuse it as a coaster. Hopefully it’ll help you remember us!

 

However, if you wish to return any full size samples tiles, please post them to us, with a copy of your invoice, to the address below. 

Samples can only be returned and refunded by mailing them to:

N&C Tiles & Bathrooms Web Samples Return Department
41-51 Freshwater Road
Chadwell Heath
Romford
Essex
RM8 1SP

 

Please remember to wrap them well as broken tiles cannot be refunded. We also recommend that you opt for tracking on your parcel when posted, so you know it has arrived with us.

The refund will be made to the card used for the original purchase within 14 days of receipt of the tiles.

Please do not return sample tiles to local showrooms as they are unable to receive them. If you do have any questions regarding samples please contact us, where we will be happy to help.